Adobe’s recent Experience Maker’s Live two-day online event was insightful, thoughtful, and informative, just as I predicted. While I knew what kind of high-quality content I could expect from one of their events, I headed into the virtual conference with
2024-06-18
“I forgot my password. Please, help me. I have an urgent order — please!?!” Quite an innocent start that happens quite often in chats with your customer care agents, isn’t it? But that’s how undermining your customer service security may actually
2024-06-18
If you’re running a coworking business, you know that your contact page is key to your website. After all, it’s the page where potential customers can get in touch with you to learn more about your space and perhaps even book a tour. In this sense, every
2024-06-18
This streamlined, five-step approach can help you map the workflow for any content format and build it into an executable process. The templates and examples can further help you complete each step. Step 1: Audit your content formats Create a template with
2024-06-17
Do you want happy customers? Of course, you do. No business wants unhappy customers. But how do you know they’re happy? Repeat business isn’t necessarily a sign of happiness, as proved by the concept of customers as hostages (when customers don’t
2024-06-17
Do you want to limit access by IP address to your wp-login.php file in WordPress? The WordPress login page is often attacked by DDoS attacks and hackers to gain access to your website. Limiting access to specific IP addresses can effectively block such
2024-06-17
Over 4 billion people will use social media by 2025. You’re losing money if you don’t listen to—and act on—what they’re saying. So now, we’ll explain why social listening is important, how to do it, and how to use it to guide your content
2024-06-16
5 Reasons Companies Are Going Headless Friday, August 19, 2022 Choosing the right content and commerce platform is a critical decision for digital leaders. And whether to opt for a headless solution or an all-in-one suite is one of the most important
2024-06-16
Permanently agile: Defining and driving digital transformation Around the world, companies are executing on digital transformation tactics without defining exactly how (or why) they want to transform their operations. They’re not transforming; they’re
2024-06-16
