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How Artificial Intelligence is Changing the Landscape of Customer Support

How Artificial Intelligence is Changing the Landscape of Customer Support

How Artificial Intelligence is Changing the Landscape of Customer Support SHARE You have a problem with your phone bill. You call a customer service number. You are greeted by a voice which by then you are sure that you are dealing with an automated process

8 Tips to Get Your Job Posting in Front of the Right People

8 Tips to Get Your Job Posting in Front of the Right People

If you’re a recruiter, you know that the key to an excellent employee culture, productive workers, and reduced turnover is hiring well from the start. But you may not always see applicants who are perfectly suited for your company’s openings, which makes

[MEASURING RESULTS] How many web analytics services should I use on my website? - The Authentic Storytelling Project

[MEASURING RESULTS] How many web analytics services should I use on my website? - The Authentic Storytelling Project

Web metrics and analytics matter because we are spending a lot of time and money in our digital marketing these days. Of course we want to see if it’s working or if it’s not working. One way to do that is to have some kind of web analytics installed on

AI Perspectives from Amazon, Salesforce, Google and Leading Roboticists

AI Perspectives from Amazon, Salesforce, Google and Leading Roboticists

The 11 annual MIT Tech Conference, a student-led event organized by the MIT Sloan Tech Club, had “exponential technologies” as its theme this year. Here’s what I learned from the event’s morning sessions which covered artificial intelligence,

Will AI-Powered Hedge Funds Outsmart the Market?

Will AI-Powered Hedge Funds Outsmart the Market?

Every day computers make many millions of electronic trades by performing delicate calculations aimed at eking out a tiny edge in terms of speed or efficiency. Increasingly, however, more significant trading decisions are being made by smarter, more

How front-end development can improve Artificial Intelligence

How front-end development can improve Artificial Intelligence

What's holding back Artificial Intelligence? While researchers rightly focus on better algorithms, there are a lot more things to be done. In this post I'll discuss three ways in which front-end development can improve AI technology: by improving the

How to Create a Successful Instagram Marketing Strategy

How to Create a Successful Instagram Marketing Strategy

Are you lost when it comes to marketing on Instagram? When you open up Instagram, do you feel like everyone except you knows exactly what they’re doing, how to compose their photos, their

How to Set up Google Analytics Goals & 7 Tips to Get Ahead

How to Set up Google Analytics Goals & 7 Tips to Get Ahead

How well you understand your website traffic will ultimately determine the success of your marketing and advertising efforts. And there’s more involved in performance analysis than simply

How to Get Results from Email Marketing with Kim Courvoisier [PODCAST]

How to Get Results from Email Marketing with Kim Courvoisier [PODCAST]

How’s your email marketing going? As one of the most effective ways to reach your audience, your outgoing emails are something to focus on this year. If you aren’t sure how to handle this essential part of your marketing strategy, you’re not alone!