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How to Prepare: Brands, Social Media and the Holidays

How to Prepare: Brands, Social Media and the Holidays

Ah, to be in customer service at holiday time—really the first line of customer experience and brand reputation. In high school or college you may have taken a retail job during the holidays and stood for hours behind a cash register, ringing out lines of

Social Proof: The Golden Rules of Personal Branding

Social Proof: The Golden Rules of Personal Branding

We’re super into helping people grow on social media, including individuals who want to boost their online presence. So we’ve created Social Proof, our series on personal branding. The series chronicles how amazing individuals with different goals grew on