Two years into preparing for the May 2018 GDPRdeadline, Lloyds Banking Group has overhauled its CRM strategy across its major brands to focus on ‘how to’ content rather than product marketing. For example, in the run up to Christmas, Lloyds might have
2019-06-07
Have you ever yelled at a customer service agent over the phone? How about an AI-powered virtual customer service agent? If you answered yes to the latter, then thanks, you’ve made a significant contribution to the evolution of artificial
2019-06-07
Politics 5 Simple Ways to Increase Traffic to Your Website Any business owner should have one goal for their website. That goal should be to drive more sales and increase revenue. You can have the best looking site in the world, but if it doesn't make money,
2019-06-06
Some attorneys have a tendency to think of artificial intelligence (AI) as something akin to cellphones in the 1980s or computers in the 1970s. That is to say, expensive enough that only the law firms or legal departments with the deepest pockets can tap
2019-06-06
STAMFORD, Conn., March 1, 2019 /PRNewswire/ --Â Robotic process automation and artificial intelligence are changing the way digital business transformation vendors across the Americas are delivering services to their enterprise clients, according to a new
2019-06-06
Politics Instructions To Boost Customer Retention With Web Push Notifications Research suggests that an average customer spends 67 % more in their 3rd year as a customer than their first year on your eCommerce store . In addition, there is a 60 % chance that
2019-06-06
This is a sponsored post written by Atomic Reach. The opinions expressed in this article are the sponsor’s own. When it comes to shopping, many customers have decided to take their business online. Statista has estimated that 1.92 billion global buyers
2019-06-06
Inside sales is no longer about client servicing but all about customer relations. The right CRM helps sales representatives to not only automate their process but also streamline it. Sales representatives are spending more time interacting with technology
2019-06-06
Not so long ago, digital marketers and influencers used to make bold statements such as Email marketing is the best communication channel and shall continue to dominate for eternity. Today, the tables have turned and such statements make little business
2019-06-06
