By 2026, conversational artificial intelligence (AI) deployments within contact centers will reduce agent labor costs by $80 billion, according to Gartner, Inc. Worldwide end-user spending on conversational AI solutions within contact centers is forecast to
2024-06-06
When a Google engineer recently declared Google’s AI chatbot a person, pandemonium ensued. The chatbot, LaMDA, is a large language model (LLM) that is designed to predict the likely next words to whatever lines of text it is given. Since many conversations
2024-06-01
With the recent advancements in the field of AI and the community embracing a more open-source culture, it becomes even more critical to promote AI’s ethical and responsible use. Last month, Stable Diffusion, the newly released open-sourced AI image
2024-05-31
The metaverse – everyone has different ideas about what exactly it is, but what most agree on is it’s the “next level” of the internet. More immersive than the current flat, 2D web, and more connected than current social media … it promises us an
2024-05-31
Findings from a new paper indicate that state-of-the-art AI is significantly less able to recognize and interpret AI-synthesized images than people, which may be of concern in a coming climate where machine learning models are increasingly trained on
2024-05-26
With hackers constantly changing the way they target people, and staff members becoming victim to ever more technology they must secure, it can be difficult to keep on top of what the next big threat is Ransomware has been dubbed 2022’s big threat to watch
2024-05-23
Over the past two weeks, emotions have run high around the evolution and use of emotion artificial intelligence (AI), which includes technologies such as voice-based emotion analysis and computer vision-based facial expression detection. Video conferencing
2024-05-22
As the energy industry becomes more engaged in emerging technologies, such as virtual reality and artificial intelligence, the University of Houston College of Technology and the AI Consortium, along with industry partners NVIDIA and TechnipFMC, are building
2024-05-20
This interview is part of Women in AI Ethics podcast series sponsored by IBM. In today’s podcast, we will explore the different dimensions of data privacy across the entire data and AI life cycle with Mukta Singh, Product Management Executive — Data and
2024-05-19
