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Artificial Intelligence Is Coming to Disrupt Customer Service — and Sooner Than You Think

Artificial Intelligence Is Coming to Disrupt Customer Service — and Sooner Than You Think

In recent years, as artificial intelligence has been used to develop a “vast explosion of applications” that can change how business is done, there’s been some disagreement over just how quickly customer service will undergo a sea change. Some experts

Artificial Intelligence embraces reality

Artificial Intelligence embraces reality

In the epic battle of good vs evil, the new thing is always evil. It arrives without warning to steal our jobs, homes, pets and children. From cyborg assassins in The Terminatorto a cute little boy who will steal a mother's love in A.I., we are under attack

Artificial intelligence and machine learning: How to invest for the enterprise | ZDNet

Artificial intelligence and machine learning: How to invest for the enterprise | ZDNet

Virtually every enterprise software vendor is creating noise in the market about artificial intelligence. Unfortunately, much of that marketing buzz offers little substance and creates confusion for customers about what's real. Given this FUD, the challenge

What industries will robo-advisors impact next? - Accenture Insurance Blog

What industries will robo-advisors impact next? - Accenture Insurance Blog

Since their debut in 2008, financial robo-advisors have rapidly attracted attention and investment. Today they manage more than $50 billion worth of assets, which could grow to $7 trillion within the next decade. Some people, it seems, are comfortable with

In Japan,

In Japan, "Artificial Intelligence" comes to be a super star while "Data Scientist" is fading away

I published a post about the current status of "Data Scientist" in Japan, as a periodic follow-up analysis since two years ago. Its trend still remains, but it's beyond my anticipation at that time. Indeed growing trend of "Artificial Intelligence" in Japan

After Win in China, AlphaGo’s Designers Explore New AI

After Win in China, AlphaGo’s Designers Explore New AI

WUZHEN, CHINA — After winning its three-game match against Chinese grandmaster Ke Jie, the world’s top Go player, AlphaGo is retiring. Demis Hassabis, the CEO and founder of DeepMind, the Google artificial intelligence lab that built this historic

Artificial intelligence: pushing the envelope

Artificial intelligence: pushing the envelope

Artificial intelligence: pushing the envelope May 26, 19:58 UTC+3 Share 1 pages in this article Artificial intelligence has slowly transitioned from the realm of science fiction into real life. From banking to the entertainment industry, it is finding new

Google Brings Machine Learning to Online Marketing Assessment

Google Brings Machine Learning to Online Marketing Assessment

Google earlier this week unveiled Google Attribution, a tool that uses machine learning to measure the effectiveness of online marketing campaigns across a variety of devices and channels. Part of a series of new measurement tools introduced at Google

Apple Is Working on a Dedicated Chip to Power AI on Devices

Apple Is Working on a Dedicated Chip to Power AI on Devices

Apple Inc. got an early start in artificial intelligence software with the 2011 introduction of Siri, a tool that lets users operate their smartphones with voice commands. Now the electronics giant is bringing artificial intelligence to chips. Apple is