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Reputation 2

Why Reviews and Real-Time Chat Are the Secret to Customer Trust in 2025
Customer TrustReputationreviews

Why Reviews and Real-Time Chat Are the Secret to Customer Trust in 2025

In today’s business world, customers don’t just buy products or services; they buy trust. The way people perceive your brand online directly influences whether they give you a chance, return for a second purchase, or leave for your competitor. The...

  • September 4, 2025
  • .
  • by Adnan Ljubuncic
The Perfection Paradox: Why 4-Star Reviews Can Be Better Than 5-Star Reviews
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The Perfection Paradox: Why 4-Star Reviews Can Be Better Than 5-Star Reviews

We have been conditioned to believe that anything less than a perfect 5.0 is a failure. In the high-stakes world of online reputation, many business owners live in fear of the "dreaded" 4-star review. They see it as a stain...

  • December 30, 2025
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  • by Adnan Ljubuncic
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