Are you wondering what makes customers love the follow up call? It’s not just that unexpected ring that delights a potential customer during their day. It’s also the emotional aspect of building trust and loyalty with your brand that can...
If a customer rant has you Googling how to deal with a bad Yelp review, you're in the right place. Save face with our tips! 5 Tips for Dealing with a Bad Yelp Review 1. Acknowledge it: Your business is...
Why are we only just starting with human marketing? A freelance marketing and PR consultant spends considerable time analyzing marketing decisions made by businesses and observing how their audience is reacting to them, to come up with a strategy to...
Every business owner knows how important it is to build trust and customer loyalty. The reason behind this is that without customer loyalty, you won't be able to succeed in your business. It is so hard to earn the trust...
