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AI in the workplace: a blessing, not a curse

AI in the workplace: a blessing, not a curse

Artificial intelligence is beginning to permeate many aspects of our daily lives – it’s embedded into apps on our smartphones, leading the charge in entertainment, it’s helped to modernise industries such as manufacturing and the supply chain, and

What Is Artificial Intelligence (AI)?

What Is Artificial Intelligence (AI)?

In September 1955, John McCarthy, a young assistant professor of mathematics at Dartmouth College, boldly proposed that "every aspect of learning or any other feature of intelligence can in principle be so precisely described that a machine can be made to

Experts Are Tracking the Evolving Role of AI in Call Management - SmartData Collective

Experts Are Tracking the Evolving Role of AI in Call Management - SmartData Collective

Artificial intelligence is redefining the nature of customer service. According to one analysis by Maruri Tech Labs, 85% of all customer service communications will be handled by an AI system by the end of next year. This is even true in call centers, which

The great artificial intelligence scam hits (again)

The great artificial intelligence scam hits (again)

Great claims are being made for artificial intelligence, or AI, these days. Amazon's Alexa, Google's assistant, Apple's Siri, Microsoft's Cortana: these are all cited as examples of AI. Yet speech recognition is hardly new: we have seen steady improvements in

4 Little Known Ways to Implement Cross-Channel Marketing

4 Little Known Ways to Implement Cross-Channel Marketing

It's a great time to be in marketing because there are so many more channels and outlets to reach customers and prospects. Each channel has different expectations and opportunities to connect with your audience.  You need to know which channels mean the most

Five questions you can use to cut through AI hype

Five questions you can use to cut through AI hype

Two weeks ago, the United Arab Emirates hosted Ai Everything, its first major AI conference and one of the largest AI applications conferences in the world. The event was an impressive testament to the breadth of industries in which companies are now using

Andrew Sheng: Artificial Intelligence or Augmented Stupidity?

Andrew Sheng: Artificial Intelligence or Augmented Stupidity?

The world is obsessed with artificial intelligence (AI), with books being sold by the millions to try and explain how AI works and what implications it has for our future. Artificial intelligence is the simulation of anything a human can do, such as reading,

11 Google Analytics Reports You Might Not Know About

11 Google Analytics Reports You Might Not Know About

Google Analytics is the primary measurement platform for millions of websites and digital marketing campaigns. Along with Google Search Console and other third-party measurement tools and platforms, Google Analytics provides insight into key metrics on your

Key takeaways for brands after Google Marketing Live 2019 - Marketing Land

Key takeaways for brands after Google Marketing Live 2019 - Marketing Land

Get the most important digital marketing news each day. Sign up for our NEW daily brief. Note: By submitting this form, you agree to Third Door Media's terms. We respect your privacy. There were a couple of telling stats from this week’s Google Marketing